--- title: Account & Settings | Help Center description: Find out more about your account setting, plan consumption and the way our pricing works. 💳 --- [Skip to content](https://faq.carts.guru/en/account-settings#main-content) - [English](https://faq.carts.guru/en/account-settings) - [Español](https://faq.carts.guru/es/cuenta-y-ajustes) - [Français](https://faq.carts.guru/compte-paramètres) English Show submenu for translations ![Square 1000x1000.png\]](https://faq.carts.guru/hs-fs/hubfs/Square%201000x1000.png?width=80&height=80&name=Square%201000x1000.png) - [Home](https://faq.carts.guru/en) - [Website](https://www.carts.guru/) - [Blog](https://blog.carts.guru/) - [Carts Guru Login](https://app.carts.guru/) Open main navigation Close main navigation - [Home](https://faq.carts.guru/en) - [Website](https://www.carts.guru/) - [Blog](https://blog.carts.guru/) - [Carts Guru Login](https://app.carts.guru/) - - [English](https://faq.carts.guru/en/account-settings) - [Español](https://faq.carts.guru/es/cuenta-y-ajustes) - [Français](https://faq.carts.guru/compte-paramètres) English Show submenu for translations - [Contact us](mailto:support@carts.guru) [Contact us](mailto:support@carts.guru) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://faq.carts.guru/en) 2. [Account & Settings](https://faq.carts.guru/en/account-settings) # Account & Settings Find out more about your account setting, plan consumption and the way our pricing works. 💳 ## Overview - [Why choose Carts Guru?](https://faq.carts.guru/en/why-choose-carts-guru-1) - [About Carts Guru Email Authentication](https://faq.carts.guru/en/about-carts-guru-email-authentication-1) - [Update your terms of service](https://faq.carts.guru/en/update-your-terms-of-service-1) - [Cookies added to your website](https://faq.carts.guru/en/cookies-added-to-your-website-1) - [Carts Guru Anti-Abuse Monitoring and Email Best Practices](https://faq.carts.guru/en/carts-guru-anti-abuse-monitoring-and-email-best-practices-1) - [Email providers supported by Carts Guru](https://faq.carts.guru/en/email-providers-supported-by-carts-guru-1) - [What is the GDPR?](https://faq.carts.guru/en/what-is-the-gdpr-1) - [Carts Guru Privacy Center](https://faq.carts.guru/en/carts-guru-privacy-center-1) - [Permissive vs Strict Opt-In Modes](https://faq.carts.guru/en/permissive-vs-strict-opt-in-modes-1) - [Opt-Out management](https://faq.carts.guru/en/opt-out-management-1) See less ▼ ## SMS management - [How do I add SMS credit to my account?](https://faq.carts.guru/en/how-do-i-add-sms-credit-to-my-account-1) - [What is considered 'prohibited content' and illegal to send in SMS messages?](https://faq.carts.guru/en/what-is-considered-prohibited-content-and-illegal-to-send-in-sms-messages-1) - [What if I don’t use all the SMS credit in my account each month?](https://faq.carts.guru/en/what-if-i-dont-use-all-the-sms-credit-in-my-account-each-month-1) - [What happens if my Carts Guru SMS balance reaches zero?](https://faq.carts.guru/en/what-happens-if-my-carts-guru-sms-balance-reaches-zero-1) ## Billing & Pricing - [Why was my Carts Guru account suspended?](https://faq.carts.guru/en/why-was-my-carts-guru-account-suspended-1) - [What payment methods do you offer?](https://faq.carts.guru/en/what-payment-methods-do-you-offer-1) - [What is an active contact?](https://faq.carts.guru/en/what-is-an-active-contact-1) - [Why did my payment fail?](https://faq.carts.guru/en/why-did-my-payment-fail-1) - [What's the difference between a debit transaction and an invoice?](https://faq.carts.guru/en/whats-the-difference-between-a-debit-transaction-and-an-invoice-1) - [How much does Carts Guru cost?](https://faq.carts.guru/en/how-much-does-carts-guru-cost-1) - [How does Carts Guru manage multiple currencies?](https://faq.carts.guru/en/how-does-carts-guru-manage-multiple-currencies-1) - [How do I downgrade my account?](https://faq.carts.guru/en/how-do-i-downgrade-my-account-1) - [How do I process a failed or pending payment?](https://faq.carts.guru/en/how-do-i-process-a-failed-or-pending-payment-1) - [What happens if I use all my active contacts and email credits in my billing cycle?](https://faq.carts.guru/en/what-happens-if-i-use-all-my-active-contacts-and-email-credits-in-my-billing-cycle-1) - [Add or delete a credit card from Carts Guru](https://faq.carts.guru/en/add-or-delete-a-credit-card-from-carts-guru-1) - [Where can I find my Carts Guru transaction receipts or invoices?](https://faq.carts.guru/en/where-can-i-find-my-carts-guru-transaction-receipts-or-invoices-1) - [How do I verify my credit card?](https://faq.carts.guru/en/how-do-i-verify-my-credit-card-1) See less ▼ ## Account and websites management - [How to delete your website from Carts Guru](https://faq.carts.guru/en/how-to-delete-your-website-from-carts-guru-1) - [How to add a website to your Carts Guru account](https://faq.carts.guru/en/how-to-add-a-website-to-your-carts-guru-account-1) - [How to cancel your Carts Guru account](https://faq.carts.guru/en/how-to-cancel-your-carts-guru-account-1) - [How to set time restrictions for SMS and email](https://faq.carts.guru/en/how-to-set-time-restrictions-for-sms-and-email) - [How to add or change your domain name](https://faq.carts.guru/en/how-to-add-or-change-your-domain-name-1) - [How to change your website's default language on Carts Guru](https://faq.carts.guru/en/how-to-change-your-websites-default-language-on-carts-guru-1) - [My website is not loading on Carts Guru](https://faq.carts.guru/en/my-website-is-not-loading-on-carts-guru-1) - [Setting up your Carts Guru account](https://faq.carts.guru/en/setting-up-your-carts-guru-account-1) - [Can I integrate multiple websites or stores with the Carts Guru app?](https://faq.carts.guru/en/can-i-integrate-multiple-websites-or-stores-with-the-carts-guru-app-3) See less ▼ ## Users - [Add, Modify, or Remove Users from Carts Guru](https://faq.carts.guru/en/add-modify-or-remove-users-from-carts-guru-1) - [Platform features](https://faq.carts.guru/en/platform-features#main-content) - [Lists](https://faq.carts.guru/en/platform-features#lists) - [Campaigns](https://faq.carts.guru/en/platform-features#campaigns) - [Contacts](https://faq.carts.guru/en/platform-features#contacts) - [Templates](https://faq.carts.guru/en/platform-features#templates) - [Workflows](https://faq.carts.guru/en/platform-features#workflows) - [Coupons](https://faq.carts.guru/en/platform-features#coupons) - [Custom Properties](https://faq.carts.guru/en/platform-features#custom-properties) - [Funnels](https://faq.carts.guru/en/platform-features#funnels) - [Funnels](https://faq.carts.guru/en/funnels#main-content) - [Funnels](https://faq.carts.guru/en/funnels#funnels) - [Tools & Integrations](https://faq.carts.guru/en/tools-integrations#main-content) - [Overview](https://faq.carts.guru/en/tools-integrations#overview) - [PrestaShop](https://faq.carts.guru/en/tools-integrations#prestashop) - [Magento](https://faq.carts.guru/en/tools-integrations#magento) - [Shopify](https://faq.carts.guru/en/tools-integrations#shopify) - [Analytics and Performance](https://faq.carts.guru/en/analytics-and-performance#main-content) - [Deliverability](https://faq.carts.guru/en/analytics-and-performance#deliverability) - [Export](https://faq.carts.guru/en/analytics-and-performance#export) - [Dashboard](https://faq.carts.guru/en/analytics-and-performance#dashboard) - [Tracking](https://faq.carts.guru/en/analytics-and-performance#tracking) - [Account & Settings](https://faq.carts.guru/en/account-settings#main-content) - [Overview](https://faq.carts.guru/en/account-settings#overview) - [SMS management](https://faq.carts.guru/en/account-settings#sms-management) - [Billing & Pricing](https://faq.carts.guru/en/account-settings#billing-pricing) - [Account and websites management](https://faq.carts.guru/en/account-settings#account-and-websites-management) - [Users](https://faq.carts.guru/en/account-settings#users) [![](https://faq.carts.guru/hs-fs/hubfs/Logo_black_1200x1200.png?width=100&height=100&name=Logo_black_1200x1200.png)](http://carts.guru) Carts Guru Help Center Copyright © 2026, Carts Guru