---
title: Platform features | Help Center
description: Discover the different features and sections of the platform
---

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1. [Help Center](https://faq.carts.guru/en)
2. [Platform features](https://faq.carts.guru/en/platform-features)

# Platform features

 Discover the different features and sections of the platform

## Lists

- [How to segment your contacts into Lists](https://faq.carts.guru/en/how-to-segment-your-contacts-into-lists-1)
- [How to create a static list](https://faq.carts.guru/en/how-to-create-a-static-list-1)
- [Carts Guru Segmentation Filters](https://faq.carts.guru/en/carts-guru-segmentation-filters-1)
- [How to create a list with opt-in contacts with Carts Guru](https://faq.carts.guru/en/how-to-create-a-list-with-opt-in-contacts-with-carts-guru-1)
- [How to remove contacts from static lists](https://faq.carts.guru/en/how-to-remove-contacts-from-static-lists-1)
- [How to create a dynamic list](https://faq.carts.guru/en/how-to-create-a-dynamic-list-1)

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## Campaigns

- [Send messages by time-zone](https://faq.carts.guru/en/send-messages-by-time-zone-1)
- [Newsletter campaign (from Scratch)](https://faq.carts.guru/en/newsletter-campaign-from-scratch-1)

## Contacts

- [How to delete groups of contacts](https://faq.carts.guru/en/how-to-delete-groups-of-contacts-1)
- [Import orders from CSV files into Carts Guru](https://faq.carts.guru/en/import-orders-from-csv-files-into-carts-guru-1)
- [Import contacts from a CSV file into Carts Guru](https://faq.carts.guru/en/import-contacts-from-a-csv-file-into-carts-guru-1)
- [How to delete a contact](https://faq.carts.guru/en/how-to-delete-a-contact-1)
- [How to synch your contacts into Carts Guru](https://faq.carts.guru/en/how-to-synch-your-contacts-into-carts-guru-1)
- [How to import contacts into a static list](https://faq.carts.guru/en/how-to-import-contacts-into-a-static-list-1)
- [How to edit contact properties](https://faq.carts.guru/en/how-to-edit-contact-properties-1)
- [How do I find information on each contact?](https://faq.carts.guru/en/how-do-i-find-information-on-each-contact-1)
- [How to import contacts on Carts Guru](https://faq.carts.guru/en/how-to-import-contacts-on-carts-guru-1)
- [How to opt-in or opt-out a contact](https://faq.carts.guru/en/how-to-opt-in-or-opt-out-a-contact-1)

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## Templates

- [How to create an email template](https://faq.carts.guru/en/how-to-create-an-email-template-1)
- [Create your own email template using custom HTML](https://faq.carts.guru/en/create-your-own-email-template-using-custom-html-1)
- [How to create an SMS template](https://faq.carts.guru/en/how-to-create-an-sms-template-1)
- [How does the 'recommended products' template section work within Carts Guru?](https://faq.carts.guru/en/how-does-the-recommended-products-template-section-work-within-carts-guru-1)
- [How to delete a template](https://faq.carts.guru/en/how-to-delete-a-template-1)

## Workflows

- [What is a Carts Guru Workflow?](https://faq.carts.guru/en/what-is-a-carts-guru-workflow-2)
- [How to edit a workflow](https://faq.carts.guru/en/how-to-edit-a-workflow-1)
- [Win Back workflow (from scratch)](https://faq.carts.guru/en/win-back-workflow-from-scratch)
- [How to delete a workflow within Carts Guru](https://faq.carts.guru/en/how-to-delete-a-workflow-within-carts-guru-1)
- [Add time delays, conditions, and triggers after a Message](https://faq.carts.guru/en/add-time-delays-conditions-and-triggers-after-a-message-1)
- [Workflow wizard or create from scratch?](https://faq.carts.guru/en/workflow-wizard-or-create-from-scratch-1)
- [How to re-enroll users in a workflows](https://faq.carts.guru/en/how-to-re-enroll-users-in-a-workflows)
- [How to launch a pre-built retargeting workflow](https://faq.carts.guru/en/how-to-launch-a-pre-built-retargeting-workflow)
- [Getting ready for your first Carts Guru workflow](https://faq.carts.guru/en/getting-ready-for-your-first-carts-guru-workflow)
- [Cart Abandonment Wokflow (from Scratch)](https://faq.carts.guru/en/cart-abandonment-wokflow-from-scratch)
- [How to build a workflow within Carts Guru](https://faq.carts.guru/en/how-to-build-a-workflow-within-carts-guru-1)

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## Coupons

- [How to create an automatic coupon code](https://faq.carts.guru/en/how-to-create-an-automatic-coupon-code-1)
- [Getting started with coupon codes](https://faq.carts.guru/en/getting-started-with-coupon-codes-1)
- [Where to find existing coupons](https://faq.carts.guru/en/where-to-find-existing-coupons-1)
- [Can I use a coupon code multiple times within one message?](https://faq.carts.guru/en/can-i-use-a-coupon-code-multiple-times-within-one-message-1)
- [How to create a manual coupon code](https://faq.carts.guru/en/how-to-create-a-manual-coupon-code-1)
- [How to add a coupon code into a template](https://faq.carts.guru/en/how-to-add-a-coupon-code-into-a-template-1)

See less ▼

## Custom Properties

- [Carts Guru Custom Attributes Types](https://faq.carts.guru/en/carts-guru-custom-attributes-types-1)
- [How to add a custom property](https://faq.carts.guru/en/how-to-add-a-custom-property-1)
- [What is a custom property?](https://faq.carts.guru/en/what-is-a-custom-property-1)

## Funnels

- [Get started with funnels](https://faq.carts.guru/en/get-started-with-funnels-1)

- [Platform features](https://faq.carts.guru/en/platform-features#main-content)

    - [Lists](https://faq.carts.guru/en/platform-features#lists)
    - [Campaigns](https://faq.carts.guru/en/platform-features#campaigns)
    - [Contacts](https://faq.carts.guru/en/platform-features#contacts)
    - [Templates](https://faq.carts.guru/en/platform-features#templates)
    - [Workflows](https://faq.carts.guru/en/platform-features#workflows)
    - [Coupons](https://faq.carts.guru/en/platform-features#coupons)
    - [Custom Properties](https://faq.carts.guru/en/platform-features#custom-properties)
    - [Funnels](https://faq.carts.guru/en/platform-features#funnels)
- [Funnels](https://faq.carts.guru/en/funnels#main-content)

    - [Funnels](https://faq.carts.guru/en/funnels#funnels)
- [Tools & Integrations](https://faq.carts.guru/en/tools-integrations#main-content)

    - [Overview](https://faq.carts.guru/en/tools-integrations#overview)
    - [PrestaShop](https://faq.carts.guru/en/tools-integrations#prestashop)
    - [Magento](https://faq.carts.guru/en/tools-integrations#magento)
    - [Shopify](https://faq.carts.guru/en/tools-integrations#shopify)
- [Analytics and Performance](https://faq.carts.guru/en/analytics-and-performance#main-content)

    - [Deliverability](https://faq.carts.guru/en/analytics-and-performance#deliverability)
    - [Export](https://faq.carts.guru/en/analytics-and-performance#export)
    - [Dashboard](https://faq.carts.guru/en/analytics-and-performance#dashboard)
    - [Tracking](https://faq.carts.guru/en/analytics-and-performance#tracking)
- [Account & Settings](https://faq.carts.guru/en/account-settings#main-content)

    - [Overview](https://faq.carts.guru/en/account-settings#overview)
    - [SMS management](https://faq.carts.guru/en/account-settings#sms-management)
    - [Billing & Pricing](https://faq.carts.guru/en/account-settings#billing-pricing)
    - [Account and websites management](https://faq.carts.guru/en/account-settings#account-and-websites-management)
    - [Users](https://faq.carts.guru/en/account-settings#users)

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